Terms

Two things live on this page: the terms for using the website, and the terms you agree to when you buy a package from us. Both are short on purpose.

Using this site

This site is published by JJS Media Ltd, company number 16573702, registered office 23 Garswood Road, Manchester, M14 7LJ. Everything on it, the journal included, is general information about running a business online. It is not advice about your business in particular, and anything about tax, VAT or the law is our plain-English reading of a public source, which we name, and which your accountant or a solicitor should confirm for your situation.

We keep the site accurate and we correct mistakes when we find them, but we cannot promise it is complete or up to date at every moment. The copy, the design and our own photographs are ours. Screenshots of a client's pages appear only with that client's written OK.

Buying a package

What you get. Exactly what the packages page lists for that package on the day you book. If we agree anything extra, we put it in writing on WhatsApp or email before we start.

Prices. Every price on the site is shown plus VAT, because JJS Media Ltd is VAT registered. The invoice shows the price, the VAT and the total. The price on the day you book is the price you pay.

Paying. By bank transfer, to the account on the invoice. One-off packages (The Sit-Down, First Fix, Second Fix) are paid in full up front; work starts when the payment lands. Maintenance is paid monthly in advance. The Second Fix yearly fee is paid in advance each year.

Cancelling. There are no contracts. You can cancel Maintenance with thirty days' notice, by WhatsApp or email, and you will not be charged for anything after that. If you cancel a one-off package before we have started work, we refund it in full. Once work has started, we finish it and the fee stands, because the time has been spent. If you cancel the Second Fix yearly fee, give us notice before it is due and we will hand everything over.

What you have to give us. The photos, logo, links and answers we ask for, and admin access to the accounts we are working on. We will never ask for your passwords. If we are waiting on you for more than thirty days we will pause the work and pick it up when you are ready.

Approval. Nothing goes out in your name until you have approved it on WhatsApp. If something goes out that you did not approve, tell us and we will take it down straight away.

Who owns what. You own everything we make for you: the logo, the brand kit, the strategy pack, the posts, and the website, which is built on your domain in your name. If you leave, it all goes with you. The only thing we keep is the right to show the work as a before-and-after example, and only with your written OK.

What we are responsible for. Doing the work we agreed, properly and on time. We are not responsible for what a platform does with your account (Facebook, Instagram and Google change their rules without asking either of us), for how many enquiries you get, or for losses that follow from something we could not reasonably have known about. Our liability to you is capped at what you paid us for the package in question. Nothing here limits what the law will not let us limit.

Disputes. Talk to us first; we would rather sort it than argue. These terms are governed by the law of England and Wales and the courts of England and Wales.

Changes

If these terms change, the date at the top moves. A package you have already bought stays on the terms of the day you bought it.

How to get hold of us about this

WhatsApp [07XXX XXXXXX] or email hello@[domain].